Return Policy

If you aren’t satisfied with your Rogers/Fido device, you can return (or exchange) it, provided you meet the following return criteria:

• Return period:
  • In store purchase at a Retail store – Within 15 days from purchase date.

• Return condition:
  • Product is in its original condition with all accessories.
  • Must not have any physical or moisture damage.
  • Device passwords and locks are removed.
  • Used Headsets/earpieces and used SIM cards are not refundable*
  • Restocking Fee may apply If any in items are missing/damaged or used