Rogers Unison
Finally, the best features of your office desk phone, without having to pay for one.
With Rogers Unison, small businesses across Canada are re-imagining what it means to do business on the go.
See how your business can help you escape the restrictions of your office desk phones.
You need to be available when a customer needs to reach you. Business depends on it. Rogers Unison provides the powerful features of a traditional desk phone in a simplified and truly mobile solution. No apps to download and launch. No mobile data-usage charges for phone calls. No need to pay for unused landlines or desk phones. And, with the ability to route incoming calls to whoever is available, no more missed calls.
Features
Auto Attendant
Auto Attendant is a fully automated answering system that professionally greets your customers and directs their calls to the right destination. It’s a higher-level customer experience.
Hunt Groups
Always be reachable by your customers with Hunt Groups. Route incoming client calls between team members until they’re answered, ensuring your customers are never left on hold. Every call is answered by someone on your team.
Dual Persona
Dual Persona lets you keep your existing local line number and add it to your mobile devices. That eliminates the need for customers to remember a new number and for you to update business cards and directory listings. You can also choose new numbers from different regions to expand where you do business while appearing local to callers in any area you choose.
Simultaneous Ring
Simultaneous Ring directs calls to multiple devices at the same time. Now your customers can always be sure to reach you or someone from your team when they need to.
Voicemail to Email
Voicemail to Email instantly sends you audio files of the messages others have left you. That means you can react to your clients’ needs, even when you’re not available to speak with them directly. Just one more way Rogers Unison helps you stay connected to your customers and your team.
Call Pull
Move a call seamlessly between devices. If someone is in the middle of a phone conversation and needs to leave the office, or has just arrived and wants to switch devices, Call Pull keeps them connected as they change devices.
Call Transfer
With a computer, tablet or desk phone, Call Transfer allows employees to seamlessly transfer calls to another person, department or Hunt Group.
Receptionist Console
Instead of relying on a bulky desktop phone, the Receptionist Console lets receptionists manage calls directly from a computer screen. The console also shows the call status of other employees, regardless of the device they are using. That means the receptionist can see if someone is on a call using the mobile, a desktop phone, or a softphone.
Soft Phone and Desk Phone
You and your employees can make and receive calls on laptops, IP phones, desktop computers and tablets using your primary wireless numbers. You can also have incoming calls ring all devices simultaneously.