Support – Wireless | Uptown Communications

Enjoy great peace of mind after you purchase your new device- from the moment you bring your device home until you’re ready to move on to the next greatest thing. It picks up from where the manufacturer’s warranty leaves off, providing you with full end-to-end protection for your device.
Subscribe from the moment you buy your new device for coverage from defects, damage and loss or theft. (loss/theft not included in Saskatchewan, Quebec and Newfoundland)
AppleCare+ is an amazing service and support from the people who know your iPhone and iPad best. AppleCare+ offers additional coverage over the complimentary support provided to customers who purchase a new iPhone or iPad.
Devices are usually only eligible for enrolment within 15 days of new activation or upgrade.

1. Apple iPhone

Check if your Apple device is covered under warranty
Not sure if you are covered? Check if you have Apple Care by entering your iPhone serial number at http://checkcoverage.apple.com
Visit www.apple.com/support/iPhone/repair to identify issue.
Book a service appointment at an Apple store to bring your phone in for repair.
Your data is important. Please be sure to back up your iPhone before you get service and/or back up on your iCloud account.

2. Tablets

Bring your device into our service department at our Rogers store located at 10 West Pearce St. and our service technician will review. Please have on hand your invoice and/or warranty.]
Your data is important. Please be sure to back up your device before you get service.

3. Other (Samsung, LG, Sony, etc.)

Bring your device into our service department at our Rogers store located at 10 West Pearce St. and our service technician will review. Please have on hand your invoice and/or warranty.
Your data is important. Please be sure to back up your device before you get service.